Case Study

First-Time Buyer Purchase

October 17, 2025

Client
Background

After renting for several years, John was ready to invest in a home of his own. As a first-time buyer, John wanted to build equity, without the hassle and confusion that can come with navigating the mortgage market. He came to Thickbroom Mortgages for expert guidance, a smooth experience and a team he could trust to handle the details on his behalf.

Our Task

John had chosen a 5th floor flat without a lift, located in an undervalued area – some lenders saw this as high-risk, with the flat also needing re-cladding.

Our job was to thoroughly research the market to identify lenders who would support this purchase, reassuring John throughout that his dream home would be made a reality.

Our Impact

We were able to secure John a mortgage that enabled him to move into his first home within months.

He trusted us to navigate the process from start to finish, allowing him to focus on his growing professional responsibilities while we handled the mortgage process from first query to final signature.

"

As a first time buyer, the mortgage process was daunting. I put my full trust in Laura, who made the process simple and painless. I never doubted that they would find the perfect solution for me.

"
John's testimonial

John

Why Choose Us?

Our trusted network of professional advisers enables us to deliver a hassle-free, bespoke service for buyers taking their first step onto the property ladder.

We make the process simple, even when the details aren’t.

Want to Buy Your First Home but Not Sure Where to Start?

Let us support you. Get in touch today.

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Frequently Asked Questions

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Mortgage FAQs

Protection FAQs

A mortgage adviser or broker finds and arranges the most suitable mortgage for your needs, comparing deals across lenders and managing the application process for you. They communicate with lenders, solicitors and accountants, providing advice on your options, putting time and control back in your hands.

If you’re short on time, have a complex income or want access to a wider range of deals, an adviser can save you time and stress.

Yes! We specialise in helping self-employed clients and those with non-standard income. We know how to present your case clearly to lenders for the highest chance of approval. Take a look at Antony and Nadine’s stories to learn more about how we support self-employed applicants.

We work with lenders who consider applicants with poor credit histories. We’ll assess your situation and guide you through your options.

We offer an initial free consultation to determine if we can assist you. Upon instruction, our standard fee payable is £250 followed by a further £245 once the mortgage offer has been issued. However, depending on your circumstances and the work required, this may change – we will clearly state the fee before commencing work.

It varies, but we aim to move quickly. Once we understand your needs, we handle the paperwork and keep things moving to help you achieve your goals.

Absolutely! Whether you’re a first-time landlord or expanding your portfolio, we can help you find the right deal and give you tailored advice. Take a look at Nadine’s story to learn more.

Yes! We can help you finance second homes, UK holiday lets or properties abroad, depending on your goals. Click here to read about Nadine’s experience with us.

Typically, ID, proof of income, a credit report, bank statements and details of any debts or financial commitments. We’ll give you a full checklist.

Yes! Whether your current deal is ending or you want to release equity, we’ll help you find a better fit. We helped Antony refinance his home – click here to read his story.

Protection FAQs

It includes life insurance, family income benefits, critical illness cover and income protection, all designed to support you and your family if something unexpected happens.

Business protection covers key people, shareholders and loan repayments. It helps keep your business running if someone vital becomes seriously ill or passes away.

If you have a mortgage, dependents or a business, protection gives you financial security and peace of mind if life doesn’t go to plan.

Yes! We work with insurers who consider a wide range of health backgrounds. We’ll help you find the most suitable option.

That depends on your income, debts and family or business responsibilities. We’ll help you calculate the right level of protection.

It can be more affordable than you think! We’ll tailor the cover to your budget and priorities.

Life insurance pays out if you pass away; income protection pays a monthly benefit if you can’t work due to illness or injury.

Yes! We often arrange both together to make sure your home and income are fully protected.

Some policies can be arranged in a day. Others may take longer if medical checks are needed. We’ll keep on top of the admin and communications for you.

We offer ongoing support to make sure your protection still fits your needs as life changes.